01
Continuous service
Answers administrative questions, identifies the need and routes the patient at any time.
LEXIE HEALTH · SPECIALIZED AI FOR HEALTHCARE
LEXIEHEALTH+
Patient service continues beyond the first message.
Specialized agents for clinics, hospitals and care networks. They handle service, scheduling, confirmations, changes and administrative follow-up, connected to the operation’s rules and systems.
01
An agent designed around the real flow of a healthcare operation.
Lexie Health organizes administrative patient communications without replacing clinical judgment. Protocols, units, specialties, schedules and human intervention points are configured with each operation.
02
From first contact through follow-up.
02
Scheduling
Checks availability, offers times, books, confirms and reschedules according to unit rules.
03
Reminders and confirmations
Runs outbound contact to confirm attendance, provide preparation guidance and recover open capacity.
04
Protocol-based routing
Classifies the request under defined rules and involves the responsible team when required.
05
Follow-up
Runs configurable follow-up after appointments and procedures and records responses.
06
Multi-site operations
Adapts workflows by unit, specialty, professional, calendar and service profile.
03
Connected to the existing operation.
01Calendars and scheduling
02Clinical management systems
03Patient management
04Service and tickets
05Knowledge bases
06Dashboards and operating data
Healthcare data requires clear boundaries.
Implementation addresses LGPD, access profiles, traceability, approved protocols, separation between administrative service and clinical judgment, and escalation to the responsible team.
See a healthcare agent work like your operation.
Share specialties, scheduling rules and a use case. We will prepare a demonstration using your operating flow.
Build a demo agent