01
Operating governance
Operating rules, approvals, boundaries, human escalation and metrics are defined before production.
VOICE + FLOWCORENEXT BEST ACTION
AI AGENTS FOR ENTERPRISE OPERATIONS
Every conversation.A clear next action.A measurable outcome.
Lexie AI puts specialized agents into production across service, sales and collections. Voice and text connected to your systems, with memory, real-time decisions and end-to-end execution.
Mature technology. Local implementation. One team accountable for the operation.
01 / OUR POSITION
Technology ready to operate. Governance built for the enterprise.
We select technologies specialized by process and industry, already tested in large-scale operations. Lexie leads localization, implementation and local operations.
Every agent works within defined rules, records its actions and escalates to a person whenever the context requires it. Architecture, data and controls are assessed against your company’s requirements.
02
Privacy and LGPD
Purpose, data minimization, access profiles and retention are addressed in every implementation.
03
Data security
Architecture, integrations, environments and controls are assessed against each client’s requirements.
04
Traceability
Conversations, decisions and actions are recorded for monitoring, audit and continuous improvement.
Security documentation and certifications, including ISO standards, are presented when applicable to the selected technology and contracted scope. No certification is represented as universal across the portfolio.
THE LEXIE PLATFORM
Two channels. One brain.
Lexie Voice and Lexie Flow manage the interactions. Lexie Core determines what should happen next.
Lexie Voice
Autonomous voice agents for high volume inbound and outbound operations. Natural conversations, low latency and action inside enterprise systems.
Explore Voice↗Lexie Flow
WhatsAppAutonomous agents across WhatsApp, chat, email and SMS. Shared context, conversation memory and the ability to take action.
Explore Flow↗Lexie Core
The decision layer. It selects the message, channel, timing, offer and right moment for human involvement.
Explore Core↗PRIORITY MARKETS
Operations where every interaction carries value.
01
Banking and financial services
Service, collections, renegotiation, onboarding, retention and recovery.
02
Fintech and credit
Origination, support, collections, recovery, qualification and reactivation.
03
Insurance
Customer service, renewals, collections, claims intake and retention.
04
Auto finance
Qualification, collections, renegotiation, retention and recovery.
05
Telecommunications
Support, billing, activation, retention and recurring service requests.
06
Energy and utilities
Customer service, billing, field scheduling, collections and outbound communications.
07
Retail and ecommerce
Sales, orders, support, opportunity recovery and reactivation.
08
Healthcare and medical billing
Scheduling, confirmations, administrative service, billing and follow up.
09
Education
Lead capture, enrollment, support, collections, re-enrollment and retention.
010
Mobility, car rental and logistics
Reservations, support, incident updates, collections and retention.
011
Collection agencies
High-volume outreach, negotiation, agreements, follow up and recovery.
012
Gyms and subscription services
Enrollment, support, collections, cancellation, reactivation and retention.
013
iGaming and digital entertainment
High-volume support, verification, recurring service and retention.
See an agent built around your business.
Share a use case, the channel and the outcome you expect. We will prepare a Voice or Flow demo agent with the language, rules and objective of your operation.
Build a demo agent